Show the evidence.
Prefer primary studies, official regulatory sources and explicit citations. Distinguish human clinical evidence from animal and laboratory research. State limitations beside the finding. Every compound record carries one of six evidence levels, from regulator approved to anecdotal only, and the level describes the literature, not our opinion of the compound.
Make the people visible.
Every page names who wrote it and when it was last updated. Clinic reviews stay out of search engines until they can be scored, and compound records until their full write-up and references are in place. Those gates are enforced in the publishing system, not by policy, so an unfinished page cannot quietly go live.
Score clinics on what a reader can check.
Every telehealth clinic is scored on the same five criteria with the same weights. Each criterion turns a fact into a number by a fixed table, so two editors with the same facts produce the same score. None of it is our taste.
| Criterion | Weight | How it is scored (0–10) |
|---|---|---|
| Licensed states | 24% | States the provider says it serves for its core service, divided by 51 (50 states plus DC). |
| Labs included | 24% | Initial lab panel bundled in the published price: 10. Billed separately: 3. Not applicable where bloodwork is not standard care (erectile dysfunction, hair loss, most menopause care). |
| Cost transparency | 18% | Full monthly cost, including medication and labs, published before checkout: 10. Some prices published: 6. Price only after a consultation: 2. |
| Cancellation friction | 17% | No subscription to cancel, or self-serve online: 10. Email or written request: 7. Phone only: 4. Minimum term, prepaid lock-in or retention call: 2. |
| Formulary breadth | 17% | 3 points plus 1 per distinct prescription product the provider publicly offers, up to 10. Not applicable to lab-testing memberships. |
What counts as verified. Facts come from the provider’s own pricing, FAQ, terms and state-availability pages, and from regulators, courts and press where they exist. Every fact on a review page is listed with its source. Where a fact is not published or could not be confirmed, it is marked as unconfirmed, never guessed.
Provisional scores. A score is published when at least four of the applicable criteria are verified. If one or two are missing, they are left out of the average, the score is marked provisional with an asterisk, and the missing criteria are named. In rankings, fully verified scores always rank above provisional ones, so a provider cannot climb a list by publishing less. With three or more criteria missing, the provider is listed as reviewed but not scored.
What is not in the score. Who prescribes (physicians, nurse practitioners or physician assistants) is listed on every review where the provider publishes it, but it is not scored: most providers prescribe through clinician networks, and NP and PA care is not worse than physician care. Trustpilot and BBB ratings, FDA warning letters, lawsuits and settlements are shown on every review page with dates and sources, but they do not change the number. A reader should weigh them directly.
Peptides that cannot be legally compounded. Where a provider’s own pages or credible press describe it offering peptides that are neither FDA approved nor on FDA’s 503A bulks list, the review page carries a prominent warning. Every compound record opens with its US legal status, checked against FDA’s compounding lists and dated.
Explain the commercial relationship.
Some clinics pay us a referral fee when you sign up through our links. Wherever that applies, the link carries a Paid link label: in table rows, ranking entries, comparison columns and buttons. No label means no payment. A referral fee never changes a score; scores come only from the published rubric.
Keep unknowns visible.
Use “not yet verified” where a source is missing. We do not generate provider ratings, patient testimonials, medical credentials or local availability to fill a layout. Published prices carry their source and the date they were checked, and they are offers, not personal quotes.
Maintain a useful record.
Track source URLs, publication dates, verification dates, editorial decisions and a change history. Review pages after meaningful evidence or regulatory changes. Clinic pricing, state coverage and formularies move often; a score is accurate as of its review date.
Corrections & feedback
If you find an error, tell us and we will correct it and note the change on the page.
