Clinics · Comparison
Hims & Hers vs Keeps
Hims & Hers is primarily GLP-1 weight loss; Keeps is primarily hair loss. They are compared because readers weigh them against each other, not because they do the same thing.
| Hims & Hers | Keeps | |
|---|---|---|
| Our score | 6.7* / 10 | 8.3* / 10 |
| Starting price | $39 first month membership | $20/mo for first 3 months |
| Primary service | GLP-1 weight loss | Hair loss |
| All services | GLP-1, ED, Hair | Hair |
| Consult model | Asynchronous (questionnaire + messaging) | Asynchronous (questionnaire + messaging) |
| Prescriber | MD/DO + NP/PA | MD/DO + NP/PA |
| Labs | Billed separately | Not needed |
| Insurance | Cash pay | Cash pay |
| Availability | Unconfirmed | Unconfirmed |
| Cancellation | Self-serve online | Self-serve online |
| Trustpilot | 2.9 / 5 (9,591 reviews) | 3.5 / 5 (285 reviews) |
| Regulatory / legal record | FDA warning letters (hims; Novo Nordisk sued Hims over compounded semaglutide products | NY Attorney General settlement: Thirty Madison (Keeps, Cove, Nurx) to pay $400,000 and change subscription disclosure, cancellation and refund practices |
| Relationship | Independent | Independent |
* Provisional score: one or two criteria could not be verified.
Choose Hims & Hers if…
Cash-pay patients who want quick, message-based access to branded GLP-1s with published starting prices and who don't plan to use insurance.
- Offers FDA-approved branded GLP-1s (Wegovy pill/pen, Ozempic, Zepbound, Foundayo) with starting prices shown on the site
- Low $39 first month of membership
- Medication fees are FSA/HSA-eligible
Read the full Hims & Hers review →
Choose Keeps if…
Men seeking online finasteride/minoxidil-based hair-loss treatment on a multi-month shipping plan who are comfortable with all-sales-final terms.
- Free initial consultation with new purchase
- Care team includes physicians and advanced practice providers; patients can request a physician
- 180-day money-back guarantee on newer combination products for new patients
Compare Hims & Hers or Keeps with any other company in the comparison tool →
Hims & Hers vs Keeps: common questions
Is Hims & Hers or Keeps better?
Keeps scores higher on our rubric (8.3 vs 6.7 out of 10). That reflects price transparency, labs, prescribers, availability and cancellation terms, not clinical outcomes. Keeps: Men seeking online finasteride/minoxidil-based hair-loss treatment on a multi-month shipping plan who are comfortable with all-sales-final terms. Hims & Hers: Cash-pay patients who want quick, message-based access to branded GLP-1s with published starting prices and who don't plan to use insurance.
Which is cheaper, Hims & Hers or Keeps?
Hims & Hers starts at $39 first month membership + medication from $149/mo (Wegovy pill or Foundayo). Keeps starts at $20/mo for first 3 months (oral minoxidil; $30/mo list). Compare what each price includes, especially labs and medication.
Do Hims & Hers and Keeps include lab work?
Hims & Hers: billed separately. Keeps: not needed.
Which is easier to cancel?
Hims & Hers: Per Hims support search snippets, you cancel in the app (Profile > Subscriptions > Manage subscription > turn off auto-renew) at least two days before the next billing date, and cancellation takes effect at the end of the billing period. Ending the membership also ends the medication plan. The FTC's July 2026 complaint alleges subscriptions were difficult to cancel and that customers were charged once they submitted intake forms; Hims calls the claims baseless. Keeps: Site: adjust, pause or cancel 'at any time'; finasteride page says to call if the next refill is within 24 hours. Thirty Madison terms: subscriptions auto-renew; cancel via the site or by contacting the company; account closes at end of billing period. All purchases final; no returns/refunds except a 180-day money-back guarantee on Chew/Drop combination products for new patients (shipping and consult fees excluded). NY AG settlement (Aug 2026) alleged multi-step cancellations and delayed processing.