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Clinic review · GLP-1 weight loss

Hims & Hers review

A publicly traded direct-to-consumer telehealth company offering weight-loss, sexual health, hair-loss and mental health treatment through an asynchronous model.

By Lindy Health editorial Researched October 17, 2026 19 sources cited No commercial relationship

The verdict

Cash-pay patients who want quick, message-based access to branded GLP-1s with published starting prices and who don't plan to use insurance.

Visit hims.com ↗
Starts at$39 first month membership
PrescriberMD/DO + NP/PA
LabsExtra cost
AvailabilityUnconfirmed
CancellingSelf-serve online
InsuranceCash pay
Regulatory and legal record Securities class action (Velanki v. Hims & Hers Health, N.D. Cal. 3:26-cv-09313) filed after the FTC suit; allegations unproven. (Aug 2026). FTC, with Utah and Los Angeles County, sued Hims & Hers (N.D. Cal.), alleging it shared health data with ad platforms and used deceptive billing and cancellation practices; the company calls the claims baseless. (Jul 2026). Full history ↓

Hims & Hers at a glance

Consult modelAsynchronous (questionnaire + messaging)
PrescriberMD/DO + NP/PA
LabsBilled separately
InsuranceCash pay only
AvailabilityNot confirmed from published pages
CancellationSelf-serve online
HeadquartersSan Francisco, CA
Founded2017

How much does Hims & Hers cost?

From $39 first month membership + medication from $149/mo (Wegovy pill or Foundayo). The Weight Loss Membership is $39 for the first month, then auto-renews at $149/mo, and medication is billed separately. Listed starting prices: Wegovy pill from $149/mo, Wegovy pen from $199/mo, Zepbound KwikPen from $299/mo and Foundayo from $149/mo. The oral non-GLP-1 kits start at $69/mo, but only on a 10-month plan paid upfront. Medication fees are FSA/HSA-eligible; the membership fee is not.

Price transparency on our rubric: Some prices published. Prices were checked on October 17, 2026 and change often; confirm at checkout.

Hims & Hers pros and cons

Pros

  • Offers FDA-approved branded GLP-1s (Wegovy pill/pen, Ozempic, Zepbound, Foundayo) with starting prices shown on the site
  • Low $39 first month of membership
  • Medication fees are FSA/HSA-eligible
  • Non-GLP-1 oral medication kits available as a lower-cost option

Cons

  • Membership ($149/mo after month one) is billed on top of medication
  • Doesn't use insurance for its weight-loss program
  • Active FTC lawsuit (July 2026) over health-data sharing and billing/cancellation practices, plus a Sept 2025 FDA warning letter over compounded semaglutide claims
  • Trustpilot score of 2.9 from about 9,600 reviews

How Hims & Hers scores

Hims & Hers scores 6.7 out of 10 on the six criteria every clinic is scored on. This score is provisional: we could not verify licensed states from published pages, so that criterion is left out of the average.

Licensed states 20% ?
Labs included 20% 3.0
Prescriber 15% 7.0
Cost transparency 15% 6.0
Cancellation 15% 10.0
Formulary breadth 15% 9.0

n/a = not applicable to this kind of provider · ? = not verifiable from published pages. How each criterion is scored.

What Hims & Hers prescribes

  • Semaglutide oral (Wegovy pill)
  • Semaglutide injection (Wegovy pen)
  • Semaglutide injection (Ozempic)
  • Tirzepatide injection (Zepbound KwikPen and vial)
  • Orforglipron (Foundayo pill)
  • Compounded semaglutide (limited, provider-determined clinical necessity only since March 2026)
  • Liraglutide injection (support pages for compounded and pen forms)
  • Oral weight-loss kit: metformin, bupropion, naltrexone, topiramate (combinations)

In our compound directory: Semaglutide.

How to cancel Hims & Hers

Self-serve online. Per Hims support search snippets, you cancel in the app (Profile > Subscriptions > Manage subscription > turn off auto-renew) at least two days before the next billing date, and cancellation takes effect at the end of the billing period. Ending the membership also ends the medication plan. The FTC's July 2026 complaint alleges subscriptions were difficult to cancel and that customers were charged once they submitted intake forms; Hims calls the claims baseless.

Is Hims & Hers available in my state?

Not confirmed from published pages. Hims says GLP-1s are 'not yet available in all 50 states' but publishes no state list; the platform overall operates in all 50 states (not Puerto Rico)

What customers say about Hims & Hers

PlatformRatingDetail
Trustpilot ↗2.9 / 59,591 reviews
Better Business Bureau ↗Not ratedAccredited

Third-party ratings as shown on October 17, 2026. They are not part of our score, and review platforms can be gamed in both directions.

Who Hims & Hers is best for

Cash-pay patients who want quick, message-based access to branded GLP-1s with published starting prices and who don't plan to use insurance.

Highest-scoring alternatives for GLP-1 weight loss: Ro (9.0), Noom Med (8.9), Mochi Health (7.5), Marek Health (7.1).

Hims & Hers FAQ

How much does Hims & Hers cost?

Hims & Hers starts at $39 first month membership + medication from $149/mo (Wegovy pill or Foundayo). The Weight Loss Membership is $39 for the first month, then auto-renews at $149/mo, and medication is billed separately. Listed starting prices: Wegovy pill from $149/mo, Wegovy pen from $199/mo, Zepbound KwikPen from $299/mo and Foundayo from $149/mo. The oral non-GLP-1 kits start at $69/mo, but only on a 10-month plan paid upfront. Medication fees are FSA/HSA-eligible; the membership fee is not.

Does Hims & Hers take insurance?

No. Hims & Hers is cash pay. Some patients use their own insurance at an outside pharmacy for branded medication.

Is Hims & Hers legit?

Hims & Hers is an operating US telehealth provider founded in 2017, based in San Francisco, CA. Prescriptions are written by licensed clinicians (MD/DO + NP/PA). It has a public regulatory or legal history: Securities class action (Velanki v. Hims & Hers Health, N.D. Cal. 3:26-cv-09313) filed after the FTC suit; allegations unproven. (Aug 2026); FTC, with Utah and Los Angeles County, sued Hims & Hers (N.D. Cal.), alleging it shared health data with ad platforms and used deceptive billing and cancellation practices; the company calls the claims baseless. (Jul 2026); Novo Nordisk sued Hims over compounded semaglutide products; the suit was dismissed without prejudice in March 2026 alongside a new Novo-Hims collaboration. (Feb 2026); FDA warning letters (hims.com and forhers.com) said compounded semaglutide claims such as 'Same active ingredient as Ozempic and Wegovy' were misleading, so the products were misbranded. (Sep 2025). Trustpilot rates it 2.9/5 from 9,591 reviews.

How do I cancel Hims & Hers?

Per Hims support search snippets, you cancel in the app (Profile > Subscriptions > Manage subscription > turn off auto-renew) at least two days before the next billing date, and cancellation takes effect at the end of the billing period. Ending the membership also ends the medication plan. The FTC's July 2026 complaint alleges subscriptions were difficult to cancel and that customers were charged once they submitted intake forms; Hims calls the claims baseless.

Is Hims & Hers available in all states?

Hims says GLP-1s are 'not yet available in all 50 states' but publishes no state list; the platform overall operates in all 50 states (not Puerto Rico)

Does Hims & Hers include lab work?

Billed separately.

Who prescribes at Hims & Hers?

A mix of physicians (MD/DO) and nurse practitioners or physician assistants.

Sources

Regulatory and primary sources

  1. Hims weight loss (via search snippets) ↗ · supports: priceFrom, priceDetail, medications, statesDetail
  2. Hims weight loss FAQ (via search snippets) ↗ · supports: priceDetail, statesServed, statesDetail, insurance, cancellationDetail, costPublished
  3. Hims Wegovy pill (via search snippet) ↗ · supports: priceFrom, priceDetail
  4. Hims Zepbound KwikPen (via search snippet) ↗ · supports: priceDetail, medications
  5. Hers Foundayo pill (via search snippet) ↗ · supports: priceFrom, medications
  6. Hims support - How do I cancel my weight loss membership (via search snippet) ↗ · supports: cancellation, cancellationDetail
  7. Hims support - Where is Hims & Hers available (via search snippet) ↗ · supports: statesDetail
  8. Hims support - How does this work (via search snippet) ↗ · supports: model
  9. Hims blog - Hims vs Ro weight loss ↗ · supports: labsIncluded, medications, priceDetail
  10. Hims support - Compounded Liraglutide Injectable ↗ · supports: medications
  11. Hims & Hers Form 10-K FY2023 ↗ · supports: prescriberModel
  12. Hims & Hers Announces Strategic Shift for US Weight Loss Business (2026-03-09) ↗ · supports: medications, regulatoryOrLegal
  13. FDA Warning Letter to Hims & Hers Health dba Hims (2025-09-09) ↗ · supports: regulatoryOrLegal, cons
  14. FTC and States Act Against Hims & Hers (2026-07) ↗ · supports: regulatoryOrLegal, cancellationDetail, cons
  15. CNBC - FTC sues Hims & Hers ↗ · supports: regulatoryOrLegal
  16. Kessler Topaz - Hims & Hers securities class action ↗ · supports: regulatoryOrLegal
  17. Hims & Hers Health - Wikipedia ↗ · supports: founded, hq
  18. Trustpilot - HIMS ↗ · supports: ratings.trustpilot, cons
  19. BBB profile - Hims & Hers Inc. ↗ · supports: ratings.bbb, hq
  20. Lindy Health clinic scoring rubric ↗ · the six criteria, their weights and the scoring tables

Tools for GLP-1 weight loss decisions

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