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Clinic review · GLP-1 weight loss

Ro review

A large direct-to-consumer telehealth company whose Ro Body programme prescribes branded GLP-1 medication, alongside its ED and hair-loss lines.

By Lindy Health editorial Researched October 17, 2026 11 sources cited No commercial relationship

The verdict

Adults who want brand-name, FDA-approved GLP-1s with transparent cash pricing or help using commercial insurance, and who are comfortable with an online, message-based model.

Visit ro.co ↗
Starts at$39 first month membership
PrescriberMD/DO + NP/PA
LabsIncluded
Availability50 states + DC
CancellingSelf-serve online
InsuranceSome services
Regulatory and legal record Telephone Consumer Protection Act suit (Wilson v. Roman Health Ventures, S.D.N.Y.) filed; dismissed Oct 2025 after a reported settlement in principle. (Apr 2025). Full history ↓

Ro at a glance

Consult modelAsynchronous (questionnaire + messaging)
PrescriberMD/DO + NP/PA
LabsIncluded in the programme price
InsuranceAccepted for some services
AvailabilityAll 50 states and DC
CancellationSelf-serve online
HeadquartersNew York, NY
Founded2017

How much does Ro cost?

From $39 first month membership + medication (Wegovy pill cash price from $149/mo). Ro Body membership costs $39 for the first month, then $149/mo on a monthly plan, or $99, $89 or $74/mo prepaid for 3, 6 or 12 months. Medication isn't included. Cash prices listed on 2026-10-17: Wegovy pill $149-$299, Wegovy pen $199 (first two months, limited-time) then $349-$399, Zepbound KwikPen $299-$449 and Foundayo $149-$299. Insurance is also an option for Wegovy, Zepbound and Ozempic pens. The membership includes lab testing 'if necessary' (a Quest metabolic panel).

Price transparency on our rubric: Full price published before checkout. Prices were checked on October 17, 2026 and change often; confirm at checkout.

Ro pros and cons

Pros

  • Lists only FDA-approved branded GLP-1s (Wegovy, Zepbound, Ozempic, Foundayo), with no compounded versions
  • Cash price for every medication dose is published on its pricing page
  • Insurance concierge checks coverage and handles prior authorization for GLP-1 pens
  • Metabolic lab test at Quest included in the membership fee

Cons

  • Membership ($149/mo monthly) is billed on top of medication
  • Membership fees are non-refundable once paid, including prepaid multi-month plans
  • Can't coordinate GLP-1 coverage for government insurance plans
  • 747 BBB complaints in the last 3 years

How Ro scores

Ro scores 9.0 out of 10 on the six criteria every clinic is scored on.

Licensed states 20% 10.0
Labs included 20% 10.0
Prescriber 15% 7.0
Cost transparency 15% 10.0
Cancellation 15% 10.0
Formulary breadth 15% 6.0

n/a = not applicable to this kind of provider · ? = not verifiable from published pages. How each criterion is scored.

What Ro prescribes

  • Semaglutide oral (Wegovy pill)
  • Semaglutide injection (Wegovy pen)
  • Semaglutide injection (Ozempic)
  • Tirzepatide injection (Zepbound KwikPen/pen)
  • Orforglipron (Foundayo pill)

In our compound directory: Semaglutide, Tirzepatide.

How to cancel Ro

Self-serve online. Per the Terms of Use, revised 2026-04-02: cancel in your account under Ro Body Program > Program Details > 'Cancel Subscription', or by email. You must cancel at least 48 hours before the next renewal date. Access continues through the paid cycle. Once paid, membership fees are non-refundable. The $39 first month is refunded if you're found ineligible for GLP-1s.

Is Ro available in my state?

All 50 states and DC. All 50 states + DC (based on a Ro-affiliated job listing and ConsumerAffairs, not a ro.co service-area page; drug options may vary by state)

What customers say about Ro

PlatformRatingDetail
Trustpilot ↗3.9 / 57,213 reviews
Better Business Bureau ↗A+Accredited

Third-party ratings as shown on October 17, 2026. They are not part of our score, and review platforms can be gamed in both directions.

Who Ro is best for

Adults who want brand-name, FDA-approved GLP-1s with transparent cash pricing or help using commercial insurance, and who are comfortable with an online, message-based model.

Highest-scoring alternatives for GLP-1 weight loss: Noom Med (8.9), Mochi Health (7.5), Marek Health (7.1), Blokes (6.3).

Ro FAQ

How much does Ro cost?

Ro starts at $39 first month membership + medication (Wegovy pill cash price from $149/mo). Ro Body membership costs $39 for the first month, then $149/mo on a monthly plan, or $99, $89 or $74/mo prepaid for 3, 6 or 12 months. Medication isn't included. Cash prices listed on 2026-10-17: Wegovy pill $149-$299, Wegovy pen $199 (first two months, limited-time) then $349-$399, Zepbound KwikPen $299-$449 and Foundayo $149-$299. Insurance is also an option for Wegovy, Zepbound and Ozempic pens. The membership includes lab testing 'if necessary' (a Quest metabolic panel).

Does Ro take insurance?

Ro accepts insurance for some services. Check coverage for your plan before you start.

Is Ro legit?

Ro is an operating US telehealth provider founded in 2017, based in New York, NY. Prescriptions are written by licensed clinicians (MD/DO + NP/PA). It has a public regulatory or legal history: Telephone Consumer Protection Act suit (Wilson v. Roman Health Ventures, S.D.N.Y.) filed; dismissed Oct 2025 after a reported settlement in principle. (Apr 2025). Trustpilot rates it 3.9/5 from 7,213 reviews.

How do I cancel Ro?

Per the Terms of Use, revised 2026-04-02: cancel in your account under Ro Body Program > Program Details > 'Cancel Subscription', or by email. You must cancel at least 48 hours before the next renewal date. Access continues through the paid cycle. Once paid, membership fees are non-refundable. The $39 first month is refunded if you're found ineligible for GLP-1s.

Is Ro available in all states?

All 50 states + DC (based on a Ro-affiliated job listing and ConsumerAffairs, not a ro.co service-area page; drug options may vary by state)

Does Ro include lab work?

Included in the programme price.

Who prescribes at Ro?

A mix of physicians (MD/DO) and nurse practitioners or physician assistants.

Sources

Regulatory and primary sources

  1. Ro weight loss (Ro Body) ↗ · supports: url, model, medications, insurance, priceDetail
  2. Ro weight loss pricing ↗ · supports: priceFrom, priceDetail, costPublished, labsIncluded, insurance, medications
  3. Ro Body Program guide - metabolic lab test (via search snippet) ↗ · supports: labsIncluded
  4. Ro weight loss landing page (via search snippet: can't coordinate coverage for government plans; $45/$145 pricing variant) ↗ · supports: cons, notes
  5. Ro Terms of Use (rev. 2026-04-02) ↗ · supports: cancellation, cancellationDetail, hq
  6. Ro Virtual Physician job listing (Roman Pennsylvania Medical, P.C.) ↗ · supports: prescriberModel, statesServed
  7. ConsumerAffairs - Ro reviews ↗ · supports: statesServed, statesDetail
  8. Ro (company) - Wikipedia ↗ · supports: founded, hq
  9. Trustpilot - Ro ↗ · supports: ratings.trustpilot
  10. BBB profile - Roman Health Ventures (Ro) ↗ · supports: ratings.bbb, founded, cons
  11. Wilson v. Roman Health Ventures Inc. (S.D.N.Y. 1:25-cv-03479) ↗ · supports: regulatoryOrLegal
  12. Lindy Health clinic scoring rubric ↗ · the six criteria, their weights and the scoring tables

Tools for GLP-1 weight loss decisions

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