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Clinic review · GLP-1 weight loss

Mochi Health review

A GLP-1 weight-loss telehealth provider with a low monthly membership fee and medication billed separately.

By Lindy Health editorial Researched October 17, 2026 9 sources cited No commercial relationship

The verdict

Insured adults who want video-based obesity care with a choice of brand or compounded GLP-1s and are comfortable paying membership and medication separately.

Visit joinmochi.com ↗
Starts at$79/mo membership
PrescriberMD/DO + NP/PA
LabsExtra cost
Availability50 states
CancellingSelf-serve online
InsuranceSome services

Mochi Health at a glance

Consult modelLive video consult
PrescriberMD/DO + NP/PA
LabsBilled separately
InsuranceAccepted for some services
AvailabilityAll 50 states
CancellationSelf-serve online
HeadquartersSan Francisco, CA
Founded2022

How much does Mochi Health cost?

From $79/mo membership (medication extra). Membership (seen 2026-10-17): $79 for 1 month, $207 for 3 months, $354 for 6 months, $588 for 12 months; separate 'Covered With Mochi' insurance plan $119 for 6 months or $199 for 12 months. Membership covers provider visits; medication and diagnostic services are billed separately, from $60 (compounded semaglutide) and $90 (compounded tirzepatide), with brand prices 'as low as' $149-$499 varying by state.

Price transparency on our rubric: Some prices published. Prices were checked on October 17, 2026 and change often; confirm at checkout.

Mochi Health pros and cons

Pros

  • Bills insurance for visits and offers prior-authorization help for brand medications
  • Video visits with physicians (MD/DO) and nurse practitioners
  • Self-serve online cancellation, with phone as an alternative
  • Low published starting prices for compounded medications (from $60)

Cons

  • Medications and diagnostic services are not included in the membership fee
  • Medication prices shown as 'as low as' and vary by state
  • No refunds for partially used membership periods
  • 1,422 BBB complaints in the last 3 years

How Mochi Health scores

Mochi Health scores 7.5 out of 10 on the six criteria every clinic is scored on.

Licensed states 20% 9.8
Labs included 20% 3.0
Prescriber 15% 7.0
Cost transparency 15% 6.0
Cancellation 15% 10.0
Formulary breadth 15% 10.0

n/a = not applicable to this kind of provider · ? = not verifiable from published pages. How each criterion is scored.

What Mochi Health prescribes

  • Compounded semaglutide
  • Compounded semaglutide (oral)
  • Compounded tirzepatide
  • Compounded orforglipron
  • Tirzepatide (Zepbound)
  • Tirzepatide (Mounjaro)
  • Semaglutide (Wegovy)
  • Semaglutide (Ozempic)
  • Oral semaglutide (Wegovy pill)
  • Orforglipron (Foundayo)
  • Metformin
  • Minoxidil
  • Ondansetron

In our compound directory: Semaglutide, Tirzepatide.

How to cancel Mochi Health

Self-serve online. Terms: cancel by selecting 'cancel subscription' in the account or by calling (619) 648-1247; email is not a valid cancellation method. Cancellation takes effect at the end of the current term. No refunds for partially used periods (discretionary refunds possible, but none for a month in which provider services were received); medication fees non-refundable once sent to the pharmacy.

Is Mochi Health available in my state?

All 50 states. About page: providers operate in all 50 states; FAQ: services accessible from anywhere in the US. DC not mentioned. Medication availability and pricing vary by state.

What customers say about Mochi Health

PlatformRatingDetail
Trustpilot ↗4.5 / 519,540 reviews
Better Business Bureau ↗AAccredited

Third-party ratings as shown on October 17, 2026. They are not part of our score, and review platforms can be gamed in both directions.

We found no FDA warning letters, FTC actions, state board actions or class actions against Mochi Health in our search on October 17, 2026. That is not proof that none exist.

Who Mochi Health is best for

Insured adults who want video-based obesity care with a choice of brand or compounded GLP-1s and are comfortable paying membership and medication separately.

Highest-scoring alternatives for GLP-1 weight loss: Ro (9.0), Noom Med (8.9), Marek Health (7.1), Blokes (6.3).

Mochi Health FAQ

How much does Mochi Health cost?

Mochi Health starts at $79/mo membership (medication extra). Membership (seen 2026-10-17): $79 for 1 month, $207 for 3 months, $354 for 6 months, $588 for 12 months; separate 'Covered With Mochi' insurance plan $119 for 6 months or $199 for 12 months. Membership covers provider visits; medication and diagnostic services are billed separately, from $60 (compounded semaglutide) and $90 (compounded tirzepatide), with brand prices 'as low as' $149-$499 varying by state.

Does Mochi Health take insurance?

Mochi Health accepts insurance for some services. Check coverage for your plan before you start.

Is Mochi Health legit?

Mochi Health is an operating US telehealth provider founded in 2022, based in San Francisco, CA. Prescriptions are written by licensed clinicians (MD/DO + NP/PA). We found no regulatory actions in our search. Trustpilot rates it 4.5/5 from 19,540 reviews.

How do I cancel Mochi Health?

Terms: cancel by selecting 'cancel subscription' in the account or by calling (619) 648-1247; email is not a valid cancellation method. Cancellation takes effect at the end of the current term. No refunds for partially used periods (discretionary refunds possible, but none for a month in which provider services were received); medication fees non-refundable once sent to the pharmacy.

Is Mochi Health available in all states?

About page: providers operate in all 50 states; FAQ: services accessible from anywhere in the US. DC not mentioned. Medication availability and pricing vary by state.

Does Mochi Health include lab work?

Billed separately.

Who prescribes at Mochi Health?

A mix of physicians (MD/DO) and nurse practitioners or physician assistants.

Sources

Regulatory and primary sources

  1. Mochi Health homepage ↗ · supports: url, model, prescriberModel, labsIncluded, insurance, priceDetail, medications, costPublished, cons
  2. Mochi Health FAQ ↗ · supports: priceFrom, priceDetail, insurance, statesDetail
  3. Mochi Health About Us ↗ · supports: statesServed, hq, prescriberModel
  4. Mochi Health Terms & Conditions ↗ · supports: cancellation, cancellationDetail, hq, cons
  5. Mochi Health Refunds ↗ · supports: cancellationDetail
  6. Mochi Health Medications ↗ · supports: medications, fdaBarredOffered
  7. WoW Woman in HealthTech: Dr. Myra Ahmad ↗ · supports: founded, hq
  8. Mochi Health on Trustpilot ↗ · supports: ratings.trustpilot
  9. Mochi Health BBB profile ↗ · supports: ratings.bbb, founded, cons
  10. Lindy Health clinic scoring rubric ↗ · the six criteria, their weights and the scoring tables

Tools for GLP-1 weight loss decisions

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