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Clinic review · Women’s HRT & menopause

Evernow review

A menopause telehealth provider offering hormone therapy with ongoing clinician messaging.

By Lindy Health editorial Researched October 17, 2026 9 sources cited No commercial relationship

The verdict

Women seeking ongoing menopause care by messaging, with insurance-covered video visits and local-pharmacy prescriptions.

Visit evernow.com ↗
Starts at$35/mo
PrescriberMD/DO + NP/PA
LabsNot needed
Availability50 states + DC
CancellingSelf-serve online
InsuranceSome services

Evernow at a glance

Consult modelVideo and asynchronous messaging
PrescriberMD/DO + NP/PA
LabsNot usually needed for this treatment
InsuranceAccepted for some services
AvailabilityAll 50 states and DC
CancellationSelf-serve online
HeadquartersSan Francisco, CA

How much does Evernow cost?

From $35/mo (12-month prepaid at $420); $49/mo month-to-month; medication extra. Seen 2026-10-17: membership $49/mo month-to-month, $129 per 3 months ($43/mo), or $420 per 12 months ($35/mo); covers messaging, optional insurance-covered video visits and prescriptions. Medication is billed separately (insurance usable at local pharmacies for most drugs); pay-per-visit option is $150 per visit self-pay.

Price transparency on our rubric: Some prices published. Prices were checked on October 17, 2026 and change often; confirm at checkout.

Evernow pros and cons

Pros

  • Insurance accepted for video visits regardless of plan type (not Medicare/Medicaid)
  • Available in all 50 states plus DC
  • Low membership price on longer plans ($35/mo on 12-month prepaid)
  • Pay-per-visit option ($150) with no membership required

Cons

  • Lowest monthly price requires prepaying 12 months ($420)
  • Medication billed separately from membership
  • No refund policy for membership published; BBB complaints cite unrefunded annual fees
  • Low Trustpilot score (2.0 from 15 reviews)

How Evernow scores

Evernow scores 8.7 out of 10 on the six criteria every clinic is scored on.

Licensed states 20% 10.0
Labs included 20% n/a
Prescriber 15% 7.0
Cost transparency 15% 6.0
Cancellation 15% 10.0
Formulary breadth 15% 10.0

n/a = not applicable to this kind of provider · ? = not verifiable from published pages. How each criterion is scored.

What Evernow prescribes

  • Estradiol patch
  • Estradiol (oral)
  • Progesterone
  • Vaginal estrogen cream
  • Estriol face cream
  • Topical sildenafil cream
  • Tretinoin
  • Oral minoxidil
  • Topical finasteride
  • Norethindrone
  • Semaglutide (Ozempic)
  • Semaglutide (Wegovy)
  • Tirzepatide (Zepbound)
  • Tirzepatide (Mounjaro)

How to cancel Evernow

Self-serve online. Help center: cancel online at care.evernow.com; account stays active until a cancellation confirmation email is received. Terms: prescription medications cannot be returned. No membership refund or prepaid-plan refund terms found; BBB complaints mention annual fees not refunded on cancellation.

Is Evernow available in my state?

All 50 states and DC. FAQ: 'available in all 50 states, plus D.C.'

What customers say about Evernow

PlatformRatingDetail
Trustpilot ↗2 / 515 reviews
Better Business Bureau ↗B+Not accredited

Third-party ratings as shown on October 17, 2026. They are not part of our score, and review platforms can be gamed in both directions.

We found no FDA warning letters, FTC actions, state board actions or class actions against Evernow in our search on October 17, 2026. That is not proof that none exist.

Who Evernow is best for

Women seeking ongoing menopause care by messaging, with insurance-covered video visits and local-pharmacy prescriptions.

Highest-scoring alternatives for women’s HRT & menopause: Alloy (10.0), Midi Health (8.3), Defy Medical (6.9), Joi (6.2).

Evernow FAQ

How much does Evernow cost?

Evernow starts at $35/mo (12-month prepaid at $420); $49/mo month-to-month; medication extra. Seen 2026-10-17: membership $49/mo month-to-month, $129 per 3 months ($43/mo), or $420 per 12 months ($35/mo); covers messaging, optional insurance-covered video visits and prescriptions. Medication is billed separately (insurance usable at local pharmacies for most drugs); pay-per-visit option is $150 per visit self-pay.

Does Evernow take insurance?

Evernow accepts insurance for some services. Check coverage for your plan before you start.

Is Evernow legit?

Evernow is an operating US telehealth provider, based in San Francisco, CA. Prescriptions are written by licensed clinicians (MD/DO + NP/PA). We found no regulatory actions in our search. Trustpilot rates it 2/5 from 15 reviews.

How do I cancel Evernow?

Help center: cancel online at care.evernow.com; account stays active until a cancellation confirmation email is received. Terms: prescription medications cannot be returned. No membership refund or prepaid-plan refund terms found; BBB complaints mention annual fees not refunded on cancellation.

Is Evernow available in all states?

FAQ: 'available in all 50 states, plus D.C.'

Who prescribes at Evernow?

A mix of physicians (MD/DO) and nurse practitioners or physician assistants.

Sources

Regulatory and primary sources

  1. Evernow homepage ↗ · supports: model, insurance, medications, priceFrom
  2. Evernow FAQ ↗ · supports: statesServed, statesDetail, insurance, priceFrom, priceDetail, labsApplicable, model
  3. How Evernow Works / Membership ↗ · supports: priceDetail, costPublished, insurance
  4. Evernow help: How do I cancel my account? (search snippet) ↗ · supports: cancellation, cancellationDetail
  5. Evernow Terms of Service ↗ · supports: hq, cancellationDetail
  6. Meet Evernow's Menopause Care Experts (search snippet) ↗ · supports: prescriberModel
  7. Evernow on Trustpilot ↗ · supports: ratings.trustpilot, cons
  8. Evernow, Inc. BBB profile ↗ · supports: ratings.bbb, cons
  9. Evernow $28.5M funding round (Fortune) ↗ · supports: notes
  10. Lindy Health clinic scoring rubric ↗ · the six criteria, their weights and the scoring tables

Tools for women’s HRT & menopause decisions

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