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Clinic review · TRT & men’s hormones

Ways2Well review

A functional-medicine telehealth clinic offering bloodwork-driven hormone optimisation, TRT, peptide therapy and GLP-1 weight loss.

By Lindy Health editorial Researched October 17, 2026 11 sources cited No commercial relationship

The verdict

Texas-rooted, cash-pay patients interested in lab-driven longevity, hormone and peptide care who want bundled bloodwork and do not need medication costs up front.

Visit ways2well.com ↗
Starts at$125/mo Core care plan
PrescriberUnconfirmed
LabsIncluded
Availability47 states
CancellingMinimum term or retention process
InsuranceCash pay

Ways2Well at a glance

Consult modelLive video consult
PrescriberNot confirmed from published pages
LabsIncluded in the programme price
InsuranceCash pay only
Availability47 states
CancellationMinimum term or retention process
HeadquartersAustin, TX
Founded2018

How much does Ways2Well cost?

From $125/mo Core care plan (or $1,499/yr); medications extra. Core costs $125/mo or $1,499/yr and includes 2 comprehensive panels plus 1 targeted panel, 4 x 40-minute clinician consults, app access and 15% off prescriptions and supplements; prescriptions are not included. Clarity is a one-time $499 for 1 panel and a 40-minute video consult. Peptide therapy needs a separate $99 consult, and peptides are bought separately.

Price transparency on our rubric: Some prices published. Prices were checked on October 17, 2026 and change often; confirm at checkout.

Ways2Well pros and cons

Pros

  • Lab panels are included in the Core ($125/mo) and Clarity ($499) care plans
  • Publishes a detailed state list with service-specific restrictions (46 states + DC)
  • Free 20-minute RN phone call (Connect) before committing
  • In-person locations in Austin and Houston alongside telehealth

Cons

  • Medications and peptides are not included in plan prices, and peptide prices are not published
  • Monthly Core requires a minimum of two billing cycles, and fees are non-refundable
  • BBB rating of F for the 'Ways2Well - Austin' listing (3 complaints in 3 years); Trustpilot 3.1
  • Cash-pay only: not contracted with any insurer, and no CPT/ICD-10 codes provided

How Ways2Well scores

Ways2Well scores 6.8 out of 10 on the six criteria every clinic is scored on. This score is provisional: we could not verify prescriber from published pages, so that criterion is left out of the average.

Licensed states 20% 9.2
Labs included 20% 10.0
Prescriber 15% ?
Cost transparency 15% 6.0
Cancellation 15% 2.0
Formulary breadth 15% 5.0

n/a = not applicable to this kind of provider · ? = not verifiable from published pages. How each criterion is scored.

What Ways2Well prescribes

  • Testosterone (hormone optimization)
  • Peptide therapy (specific compounds not named on the company site)

In our compound directory: Semaglutide, Tirzepatide, Sermorelin, Tesamorelin.

How to cancel Ways2Well

Minimum term or retention process. You can cancel through the online account or app, or by contacting support. Monthly Core memberships require at least two billing cycles, and the next scheduled payment is still charged after a cancellation request. Annual plans run to the renewal date with no refund. Care-plan fees, labs and consultations are non-refundable.

Is Ways2Well available in my state?

47 states. The covered-states page lists 46 states plus DC. Missouri, New Jersey, New York and Rhode Island are on a waitlist. Testosterone is unavailable in 13 states (AL, AR, CT, GA, ID, LA, MI, NH, ND, OK, PA, SC, WV), leaving 34 jurisdictions for TRT. The peptide page lists 44 jurisdictions, and CA, OH and NV get weight-loss peptides only.

What customers say about Ways2Well

PlatformRatingDetail
Trustpilot ↗3.1 / 5125 reviews
Better Business Bureau ↗FNot accredited

Third-party ratings as shown on October 17, 2026. They are not part of our score, and review platforms can be gamed in both directions.

We found no FDA warning letters, FTC actions, state board actions or class actions against Ways2Well in our search on October 17, 2026. That is not proof that none exist.

Who Ways2Well is best for

Texas-rooted, cash-pay patients interested in lab-driven longevity, hormone and peptide care who want bundled bloodwork and do not need medication costs up front.

Highest-scoring alternatives for TRT & men’s hormones: Marek Health (7.1), Blokes (6.3), OneTwenty (9.2), Male Excel (8.2).

Ways2Well FAQ

How much does Ways2Well cost?

Ways2Well starts at $125/mo Core care plan (or $1,499/yr); medications extra. Core costs $125/mo or $1,499/yr and includes 2 comprehensive panels plus 1 targeted panel, 4 x 40-minute clinician consults, app access and 15% off prescriptions and supplements; prescriptions are not included. Clarity is a one-time $499 for 1 panel and a 40-minute video consult. Peptide therapy needs a separate $99 consult, and peptides are bought separately.

Does Ways2Well take insurance?

No. Ways2Well is cash pay. Some patients use their own insurance at an outside pharmacy for branded medication.

Is Ways2Well legit?

Ways2Well is an operating US telehealth provider founded in 2018, based in Austin, TX. We found no regulatory actions in our search. Trustpilot rates it 3.1/5 from 125 reviews.

How do I cancel Ways2Well?

You can cancel through the online account or app, or by contacting support. Monthly Core memberships require at least two billing cycles, and the next scheduled payment is still charged after a cancellation request. Annual plans run to the renewal date with no refund. Care-plan fees, labs and consultations are non-refundable.

Is Ways2Well available in all states?

The covered-states page lists 46 states plus DC. Missouri, New Jersey, New York and Rhode Island are on a waitlist. Testosterone is unavailable in 13 states (AL, AR, CT, GA, ID, LA, MI, NH, ND, OK, PA, SC, WV), leaving 34 jurisdictions for TRT. The peptide page lists 44 jurisdictions, and CA, OH and NV get weight-loss peptides only.

Does Ways2Well include lab work?

Included in the programme price.

Sources

Regulatory and primary sources

  1. Ways2Well homepage ↗ · supports: url, stillOperating, pros
  2. Ways2Well Care Plans ↗ · supports: priceFrom, priceDetail, costPublished, labsIncluded, model, insurance, cancellationDetail, pros, cons
  3. Ways2Well Terms of Service ↗ · supports: cancellation, cancellationDetail, model, cons
  4. Ways2Well Covered States ↗ · supports: statesServed, statesDetail, pros
  5. Ways2Well Peptide Therapy ↗ · supports: statesDetail, priceDetail, medications, fdaBarredOffered, cons
  6. Ways2Well Hormone Optimization ↗ · supports: statesDetail, medications
  7. Ways2Well FAQ ↗ · supports: insurance, cons
  8. About Ways2Well ↗ · supports: prescriberModel, pros
  9. Ways2Well wellness clinic opening (CultureMap Houston, May 2026) ↗ · supports: founded, hq
  10. Ways2Well Trustpilot ↗ · supports: ratings, cons
  11. Ways2Well - Austin BBB profile ↗ · supports: ratings, cons
  12. Lindy Health clinic scoring rubric ↗ · the six criteria, their weights and the scoring tables

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